Shop Safely

Dining

Capacity limit and Sunday closure

In accordance with the directive announced by the Premier of Quebec, Les Promenades Gatineau is open for in-store purchases, while respecting a maximum capacity in stores. Commercial establishments must limit customer traffic to 50% of their capacity and allow 20 m² per person. The limit includes traffic and food service areas.

Starting on December 31st, 2021: The shopping center will be closed on Sundays, with the exception of the essential services.

Restaurants

Starting on December 31rst, 2021: Closure of restaurant dining rooms and food court. Take-out and delivery available.

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In accordance with the government health measures, anyone age 13 and older must present their vaccination passport and proof of identity with photo for any consumption on site in our food court.

This proof can be presented in three ways :

In a paper format containing your QR code;
In a PDF format containing your QR code via your mobile device;
From the VaxiCode app via your mobile device.

Please note that for all format presented, an ID will be required.

Mall Amenities

Lockers & strollers are not available.

Have questions? We have answers. Text us during mall hours at 819 303-8995

Safety Measures

Please review our safety guidelines and additional steps we are taking to keep you, our staff and community safe. Effective July 13, 2020, all persons 10 years of age or older entering or remaining at Les Promenades Gatineau shall wear a mask or face covering which covers the nose, mouth and chin as required under the Province of Quebec Mask Guidelines.

What We’re Doing To Keep You Safe

Increased our cleaning frequency in high-touch and high-traffic areas using best practices and products identified by health organizations
Installed signage to reinforce physical distancing, guide customer traffic flow and hygiene
Placed hand sanitizer stations throughout the shopping centre
Limited capacity in the shopping centre, all elevators and washrooms
Some seating has been removed and clearly marked as out-of-use to maintain physical distance
Water fountains & strollers are currently not available

Please do your part to keep everyone safe:

Wear a mask or a facial covering
Keep a safe distance 6ft / 2m apart
Cover your sneeze
Wash and/or sanitize your hands often
Stay home if you don’t feel well

New Ways To Shop

Curbside Pickup

Curbside Pickup is available by select stores from marked zones in our parking areas. Participating stores will provide you with a pickup location when you complete your order.

Takeout & Delivery

Les Promenades’ restaurants and eateries continue to offer takeout & delivery options.